Contact Technical Support

For technical support on specific problems, e-mail or call us.

By E-mail

Send mail to support@dalsa.com

By Phone

For technical support worldwide,
call 519-886-6000.

Support representatives are available from 9am-5pm Waterloo time.

• Name, Address, and contact information
• Specific DALSA product
• Product Serial Number
• Type of Application (what you're using the camera to image)
• Framegrabber/acquisition system used
• Type of lighting used
• Description of problem (be as specific as possible; in particular, if you have a digital image from the output of your system which illustrates your problem, please include it).